As of the end of 2025, HLC employed a total of 924 employees, the highest level in recent years. This reflects the steady growth of the Company’s workforce alongside the continued expansion of its operations. The workforce comprised 599 men and 325 female employees. Most employees were Taiwanese nationals, together with one employee of Myanmar nationality, reflecting a diverse and stable workforce. In addition to its employees, the Company engaged 25 non-employee workers, primarily to provide cleaning, security, information technology support, and other services required for day-to-day operations. Their support helps ensure the smooth delivery of business activities and maintains operational quality.
Mentor Training Program for Administrative Staff The Company launched the Mentor Training Program for Administrative Staff in 2024. In 2025, it conducted the program’s second cohort, training 21 mentors through a total of 14 hours of external training and follow-up assessment. The course received an average satisfaction score of 4.78 out of 5. To date, the Company has trained a cumulative total of 45 mentors for administrative staff. Mentor Training for Sales and Technical Staff Beginning in 2025, the Company expanded its Mentor program to the “Distribution Business Division.” The training primarily targets experienced “sales and technical” staff and focuses on strengthening their practical coaching capabilities, communication skills, and ability to guide colleagues in the workplace. Through regular check-ins and follow up on new employees’ learning progress and adaptation, Mentors can adjust their coaching plans and training methods as needed, helping new employees integrate smoothly into the workplace and achieve better learning outcomes. The program incorporates AI-powered role-play exercises that use scenario simulations and data analysis to help Mentors review and improve key capabilities such as communication, problem-solving, and empathy, thereby enhancing the overall effectiveness of their guidance and the quality of learning. The training combines external professional courses with follow up training and assessment, for a total of four training hours. In 2025, the Company trained 23 Mentors for sales and technical positions, further strengthening its internal framework for knowledge transfer and talent development. The Mentor training course for sales and technical staff received an average satisfaction score of 4.64 out of 5.
New Hire Physical Education and Exchange Activities Beginning in 2025, the Company introduced the “ New Hire In-Person Training and Networking Activities.” Through team competitions and a variety of interactive in-person activities, such as Bingo and matching games, the program helps new employees quickly become familiar with the Company’s organizational structure and colleagues across different departments. It also encourages interaction and relationship-building, strengthens integration within the organization, and enhances team cohesion.